General Terms & Condition

1. Over- / under delivery

Upon delivery of products with logo printing/custom made products, there may be over- or under delivery in connection with logo labeling of the product. We reserve the right to deliver and bill up to 10% over or under delivery.

2. Shipping costs

The shippingprice that appears on the site, is for one address in Norway. If you need to split the order for delivery to multiple recipients at different locations or delivery abroad, we ask that you contact the par-one Supplier you wish to order from, directly via phone or email.

3. Product Pricing

Prices quoted are exclusive VAT. We reserve the right to change prices as a result of exchange rate fluctuations, increased material prices, changes in tariff rates, legal fees and any typo/printing errors. In such cases, Customer will be contacted by Supplier.

The price for products are without logo print. To find the price with logo print, please choose the number of colors and the system will generate price with logo print based on the printing meth. we recommend for that product. If you want another type of printing method, please contact us.

4. Printed products

Please note that when printing on products, there may occur a certain difference in the color-shade depending on material and background color. Logo colors may also have different shades on different printing machines / meth.s. Customer can always buy a proof sample at an agreed price if he wants to make sure the color is completely correct.

Customer shall notify the seller about this before proof is approved. Please note that additional costs may occur and the delivery time may be extended by order of proofs. When printing products we always use Pantone Matching System (PMS scale) or the CMYK scale when digital printing.

5. Delivery

Binding agreements does not apply until the Customers's order is confirmed in writing by the Supplier. Delivery time is calculated from:

a) the day when a binding agreement has been concluded

b) the date of receipt of the Customer's approval of proof sample or proof print.

For most products, we operate with 3-4 weeks delivery time for products with logo. In many cases, we can deliver in a few days when it is needed. Contact us with your specific needs and we will find a solution.

For orders with higher quantity and longer lead-time, we can in many cases provide the same product directly from the factory. Production time in the Far East is normally 30-90 days depending on the quantity. In addition, air freight (2-3 weeks) or sea freight (4-6 weeks).

6. Force Majeure

The delivery time must be accepted extended when circumstances arise that are entirely outside the Supplier's control and/or covered by Force Majeure. This may be labor disputes, unforeseen military exercises or heightened security, import stop/restrictions, natural disasters, strikes and lock-outs, fire, robbery and burglary. If these conditions are met we will immediately contact the buyer.

7. Design / sketches

Sketches and designs are Suppliers's property and shall not, without consent be copied, imitated or put in production. Ref. Norwegian Law on copyright. LOV- 1961-05-12-2.

8. Payment

For new customers who require an invoice instead of payment in cash, the seller will carry out a credit check. If credit analysis is assessed as satisfactory, there will be given a 15 day deadline for payment against invoice. When choosing invoice payments, an administration charge of NOK 63,- will be added. For existing contract customers, the same conditions as previous apply. Companies that are not creditworthy may prepay either by bank transfer or by credit card.

9. Ownership

Delivered product remains the supplier's property to the invoice is paid in full.

10. Complaints

Fault or shortcomings in the delivery, or annotations of exceeded delivery time shall take place as soon as possible after the buyer has noticed this or should have noticed this. On regular products Customer shall notify the Supplier no later than 8 days from receipt of the goods. Goods acknowledged as faulty by the Supplier will either be replaced by the Supplier or credited to the Client, to the exclusion of any other obligation of whatever kind to pay additional damages.

11. Return

All items with logo print is produced specifically for the buyer, which means that all orders with logo print are always binding. Only such returns where we can be held accountable, ex. by faulty expedition, are approved without charge for buyer. Return must first be approved by the Supplier.

Any return of goods without logo must be arranged in advance.

If the return shall be accepted for textiles without logo marking, original packaging and label must be intact. Order or invoice document must be attached.

12. Cancellation of order

If an order is desired annulled by the Customer the Supplier must first obtain approval from the factory, print shop or supplier. Customer covers all costs occurred, minimum NOK 900,- per order.